FAQs and Troubleshooting
Troubleshooting in general?
- Hard refresh by clearing cache and refreshing the page.
- Switch from mobile to desktop.
- Switch browsers; GoatSwap works best on Chrome and Firefox.
- Make sure you’re connected to a supported network (blockchain) in your wallet.
Join our Discord server for more help!
RPC & general connection issues
If you are experiencing wallet connection issues or any sort of connection issues on the Goat app (e.g., loading farms), try changing your RPC.
How to change your RPC
- Visit https://chainlist.org/
- Select a functioning RPC; you can add it to your wallet directly from the browser, or
- In MetaMask: Settings → Networks → change the RPC URL to one you selected on Chainlist.
Issues removing LP
- Try raising slippage and/or removing as wgBTC.
- Try clearing cookies for GoatSwap and performing a hard refresh (Shift+F5).
How to manually add a token on GoatSwap V3
- If the token you want to swap is not on our list, you can add it on the Swap tab.
- Open Swap, click Select token to open the token selection modal.
- Enter the token address; the token should appear below.
- Click + Add and then I understand.
Swap FAQ
How do I switch the direction of the swap?
Click the arrow between the From token and the To token.
I don’t see the tokens I want in the token list. What do I do?
Search by token address and add it to the list.
What is the swap fee?
A small percentage of your transaction is taken and given to liquidity providers for providing liquidity.
Liquidity FAQs
Do I get “liquidated” if the price goes outside of my range?
No. When the price leaves your range, your position becomes inactive and stops earning fees until the price re-enters your range. The asset mix in your position will shift toward one side.
Example:
For an ETH/USDC pool with a range of 1,000–5,000:
- If ETH falls to 900 → your balance becomes 100% ETH.
- If ETH rises to 6,000 → your balance becomes 100% USDC.
How do I change the price range of a liquidity position?
Remove the position, then create a new one with the desired range. When you remove liquidity, all earned fees are collected to your wallet.
What is a “tick” when providing liquidity?
Ticks are discrete steps that define price ranges; a single tick equals 0.01% (one basis point). Each fee tier has its own tick spacing; positions’ lower and upper ticks must be multiples of that spacing.
| Tick spacing | Fee tier % | Pool fee value | Fee (bps) |
|---|---|---|---|
| 1 | 0.01 | 100 | 1 |
| 10 | 0.05 | 500 | 5 |
| 60 | 0.3 | 3000 | 30 |
| 200 | 1 | 10000 | 100 |
Notes: Solidity doesn’t support decimals/percentages. GoatSwap V3 pools use ticks from -887,272 to 887,272.
What is single-sided liquidity?
A position that holds only one of the two tokens. In V3 you can choose a range outside the current price; in that case you’ll deposit only one side.
Can I provide liquidity over the full price range?
Yes, but the rate of return is typically lower than a narrower range.
What are fee tiers?
Fee tiers are the LP fees that swaps pay. In GoatSwap V3: 1%, 0.3%, 0.05%, and 0.01%.
Fees accrue to your position and can be collected; they are not auto-compounded into the pool.
Common scams
Impersonation scams
Scammers pose as support to extract sensitive info.
- Never allow remote access to your device.
- Never share seed phrases, private keys, or passwords.
- GoatSwap support is only through official socials listed on Contact us.
- We will never ask you to send funds or install random software.
Investment scams
Beware of “high return, no risk” offers. GoatSwap does not offer accounts, pledges, mining contracts, or DM you to invest.
Giveaway/airdrop scams
Scammers claim you’ve won and ask you to send tokens or approve a malicious contract. Verify via official channels only.
Unsellable token (“honeypot”) scams
Some tokens prevent selling via their smart contracts (blacklists/whitelists, extreme taxes, cooldowns, suspend trading, proxy upgrades, etc.). If you approve such contracts or buy those tokens, you may not be able to sell.
Other fixes & questions
Why is my transaction failing?
Check the tx on https://explorer.goat.network/. Issues may be chain-side.
Where can I check analytics?
What is a sandwich attack?
An attacker front-runs your swap, then back-runs it to profit from price movement.
Mitigations:
- Prefer large liquidity pools.
- Use wallets or RPCs with MEV protection where available.
Can’t do anything?
Ensure your OS time is set to Automatic (not manual).